🌟 Lead the Future of Complex Care as Our Director! 🌟

At Community Integrated Care, we believe in transforming lives through exceptional care. As an award winning, progressive charity, we are dedicated to providing innovative and high-quality support to individuals with more complex or intense needs and this is why we have decided to make complex care into its very own business unit. This is a really exciting opportunity to join our ever-expanding team as we commit to continuous improvement, modern technology, and a supportive work environment; Feedback we receive is that it really makes us a standout employer in the social care sector. Here’s why you’ll love working with us:

• Innovative Approach: We champion change and innovation, utilising modern technology to enhance service delivery.
• Supportive Environment: We foster a culture of psychological safety, wellbeing, and supportive two-way communication.
• Professional Growth: We provide continuous professional development opportunities and encourage our team to grow and excel.
• Community Impact: We create meaningful partnerships in local communities, enhancing social impact and building our reputation.
• Recognition and Rewards: We value and advocate for our employees and recognise all their contributions.  

As the Director of Complex Care, you will lead the development and delivery of the complex care strategy. You will ensure that systems and processes meet all relevant quality, legal, regulatory, organisational, contractual, and customer standards. Your responsibilities will include:

• Shaping the Future: Develop and implement strategies that drive positive outcomes for the people we support.
• Lead with Impact: Oversee new complex care services through transition, optimising the allocation and use of budgets and resources.
• Inspire Excellence: Lead, develop, and motivate high-performing teams to meet strategic objectives.
• Drive Innovation: Utilise modern technology to enhance service delivery and champion continuous improvement.
• Ensure Quality and Compliance: Implement and monitor controls, measures, and reporting to meet all legal, regulatory, and organisational standards.
• Manage Financials: Oversee complex care budgets, drive efficiency, and ensure sustainable, high-quality services.
• Collaborate Effectively: Work with the Executive Team, Senior Leadership Team, and regional Operational Leaders to deliver the right support at the right time.

At Community Integrated Care, our values are at the heart of everything we do. We are looking for a leader who embodies these values and can inspire others to do the same:

• Empathy: You understand and respect the perspectives of others, fostering a supportive and inclusive environment.
• Innovation: You are a champion of change, always looking for new ways to improve service delivery and outcomes.
• Integrity: You act with honesty and transparency, ensuring the highest standards of care and compliance.
• Collaboration: You work effectively with internal and external stakeholders to achieve common goals.
• Excellence: You strive for excellence in all aspects of your work, continuously seeking to improve and develop.

Essential Criteria

To be successful in this role, you will need:

• Educational Background: Educated to a Post Graduate level or equivalent qualification in a relevant health or care discipline.
• Professional Development: Evidence of continuing professional development.
• Sector Insight: Understanding of current healthcare policy, transforming care agenda, and restrictive practice.
• Regulatory Knowledge: Appreciation of the relationship between the Department of Health & Social Care, local authorities, and commissioning organisations.
• Specialised Knowledge: Working knowledge of Hospital Discharge and Continuing Healthcare (CHC).
• Leadership Experience: Experienced professional with excellent interpersonal skills and a sound understanding of the transforming care agenda.
• Strategic Leadership: Ability to develop, translate, and implement strategy into plans.
• Financial Acumen: Strategic responsibility for budgets and decision-making on resource allocation.
• Quality Assurance: Experience in a clinical environment where CQC standards have been in force.
• Stakeholder Engagement: Skilled at influencing and negotiating at an executive level, with the ability to build sound working relationships with excellent written, oral, presentation, and communication skills.
• Analytical Abilities: Proficient in assessing and analysing data and financial information.
• Problem-Solving: Ability to respond to sudden and unexpected demands with effective solutions.
• Personal Attributes: Highly self-motivated, innovative thinker, collaborative, and able to cope with rapid and sustained change.

Are you ready to be a catalyst for change and make a profound impact on the lives of those with complex needs? If you are a passionate leader with a commitment to excellence, we want to hear from you! Join us at Community Integrated Care and be part of a team that is transforming lives every day. Apply now 

If you would like a more informal conversation about the role before making a formal application, please feel free to give our Head of Resourcing, Olivea Allegrini-Jones a call on 07710188268.