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People Passion Potential

Bank Support Worker - Female - Gosforth , Newcastle Upon Tyne

Location:
Newcastle Upon Tyne
Department:
Support Worker Roles
Salary Details:
£13.12 per hour plus great benefits
Advertising End Date:
29 May 2026
Vacancy Type:
Bank
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What makes Community Integrated Care a great place to work:

Are you a Bank Support Worker that is looking to progress in your career?  

Would you like to gain qualifications, enjoy specialist training, have more responsibility and earn more money?  

Community Integrated Care is recruiting for a Bank Support Worker, with flexible shift patterns.  

This is an exciting opportunity for a skilled and experienced support worker to step up. You will support adults with learning disabilities and autism, who have complex needs, to lead the best life possible.  

Benefits & USP’s:
  • £13.12 per Hour
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
  • Managed by supportive leaders
  • Pension Scheme
  • No uniform - we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS / PVG
  • We are based in one location, so no need to be a car driver
  • Guaranteed & Contracted Hours
  • Spend your whole shift with the person you support, making the biggest impact on their lives
  • Shopping Discounts Scheme 
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing                                                                                                                                                           
Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focussed on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. 

Who you’ll be supporting & more about the role:

Meet the People We Support:

We are 6 young adults in our 20’s and 30’s and share one thing; how different and unique we all are. We are all mobile and like to get out and about. Some of us may require different levels of support in our home or in the community. We have different challenges in our lives which include learning difficulties, communication, and autism. We have a large staff team at Ridgewood who are all trained to support us and our needs.

What is important to us

  • Our homes – we are very proud of our own bungalows and have decorated them the way we like them with our own favourite things
  •  Being busy - we all like different things these can include shopping, music, gaming, eating out, cinema, theatre, the park, going for walks, going on public transport, bowling, days in the country and many, many more.
  • Having Fun - we like to have fun at Ridgewood and have a laugh with our staff team. We love going out and having fun but we also love being as independent as possible in our bungalows. We also sometimes have parties and crafts in bungalow 1 (the office) and in the garden - this is where we can all get together and have parties and barbeques                
  • Our Staff - we like warm, friendly, and kind staff we would not like anyone who is too loud or bossy but hopefully you like to laugh and sing                                                                                                                                                                             
  • It would be great if you’d like to work us especially if you are fun, like going out on adventures – we promise you no two days are the same!

Our Home

  • There are 7 Bungalows at Ridgewood Number 1 is an office for staff
  • The other 6 are for us we have our own tenancies and are decorate our homes how we like
  • We each have a large bathroom, kitchen, 2 bedrooms, plus a lounge and a private garden.
  • Our neighbours are all amazing as our neighbours are each other, we have our own little street.
  • We have private parking which you can use to park your car
  • We have a shared car for outings
  • There is a big field at the front to use and have picnics on     
  • There are lots of shops, pubs, cafés and restaurants close by
  • South Gosforth metro is a 5-minute walk meaning getting out and about is easy. There also lots of local buses.
 We would like females to support us due to the current need of the service

“Sometimes the people we support really need a male or female person to support them. For this particular role, a Female colleague is required.  This is a genuine occupational requirement as defined by the Equality Act 2010”


Your values:

The ideal candidate will have  strong experience in mental health, autism and sensory communication, and physical health.  

If you do not have a qualification, you will need to have experience in social care. 

You will know how to connect with people and be passionate about supporting people to live independently. You will also be a brilliant mentor and share your skills and experiences with your colleagues.  

We will develop your talents with a range of specialist training, including the opportunity to learn Positive Behaviour Support methods, Makaton and the Picture Exchange System. 

During recruitment you will meet the people we support in their home. This will allow you to see their wonderful personalities first-hand and fully understand the level of support that they require.  

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

- Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination
- A problem solver
Resilience

 

 If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact Vicki Andrews , our recruitment specialist, for a friendly informal chat on 07816 268813 or email [email protected]
 
A Place I belong
 Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.  
 
By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. 

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.