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Service Manager - Bromsgrove

Location:
Bromsgrove
Department:
Operational Management & Leadership Roles
Salary Details:
From £42,000
Advertising End Date:
29 May 2026
Vacancy Type:
Permanent - Full Time
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What makes Community Integrated Care a great place to work:

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Manager role based in Bromsgrove, Worcestershire .

This is an exciting opportunity for a skilled and experienced leader, as you will lead a team of one assistant manager, Advanced Support Workers ,supporting one young lady with a Pathological Demand Avoidance, Autism and complex needs, to lead the Best Lives Bolder

 Benefits:

  • Salary of starting from £42,000 per year 
  • 20 days sick pay
  • Level 5 diploma in PBS
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
  • Managed by supportive senior leaders
  • 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
  • Pension Scheme
  • No uniform - we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS
  • Shopping Discounts Scheme 
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Bolder’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. 

Who you’ll be supporting & more about the role:

About our young lady B

We are delighted to be recruiting for an exceptional Service Manager to lead a bespoke supported living service in Bromsgrove. This is a truly rewarding opportunity to play a pivotal role in the continued success of a young woman who has transitioned from hospital into her own forever home.

The person we support, B, is an incredible young autistic woman with a wicked sense of humour, boundless energy, and a genuine warmth for those around her. Since moving into her own home, she has made remarkable progress and achieved so much already. She is now ready to take the next exciting steps in her life—and we are looking for a skilled and compassionate Service Manager to support her journey.

In this role, you will provide strong, values‑led leadership to a dedicated staff team, ensuring high‑quality, person‑centred support is delivered at all times. You will be responsible for developing the service, fostering a positive and empowering culture, and working closely with B, her network, and professionals to ensure her goals, aspirations, and wellbeing are at the heart of everything we do. You will be empathetic in listening to the needs of B, skilled with setting clear boundaries. This is an ideal opportunity for someone who is:

Passionate about person‑centred, strengths‑based support
Experienced in managing supported living or complex care services
Skilled in leading, motivating, and developing teams
Committed to positive risk‑taking, learning, and continuous improvement

In return, you will have the opportunity to lead a truly bespoke service, make a meaningful difference to someone’s life, and be part of an organisation that values compassion, learning, and ambition.

If you are a talented and motivated Service Manager who is looking for a role where your impact will be genuinely felt every day, we would love to hear from you.

We are seeking a highly skilled, motivated, and emotionally intelligent leader who thrives on challenge and is passionate about delivering person-centred, life-changing support. You will work closely with the team of Advanced Support Worker Specialists, guiding and inspiring them to deliver innovative, evidence-based care that helps the young lady continue to thrive. Your role will be pivotal in creating a positive, ambitious, and supportive culture where the team can perform at their best while delivering the highest quality care.

 Practice Leadership

Practice leadership is central to this role. You will support the team in implementing the care and support plan, model best practice, and ensure that proactive, tailored interventions are delivered consistently. You will facilitate positive risk-taking, encourage reflective practice, and promote continuous learning, ensuring the team is skilled, confident, and resilient. Your guidance will help shape a high-performing service where every decision is informed, thoughtful, and focused on achieving the best outcomes for the person supported.

Your values:

About the Role

As Service Manager, you will lead, inspire, and develop a team of Advanced Support Worker Specialists, ensuring they feel supported, motivated, and confident in their roles. You will deliver effective practice leadership and ensure the consistent implementation of personalised support plans, promoting a positive, ambitious, and person-centred culture within the service to uphold quality, safeguarding, and best practice, while ensuring robust care planning, risk management, and record keeping. Your leadership will drive high standards, accountability, and continuous improvement, helping the young man reach his potential.

About You

You will be an experienced leader in complex care, autism, or supporting people with complex behaviours, with a track record of developing high-performing teams. You will be confident in managing behaviours that may challenge, using proactive, reflective, and innovative approaches. You will be organised, resilient, and emotionally intelligent, with the ability to inspire and motivate those around you. Most importantly, you will be passionate about delivering exceptional, life-changing care and committed to putting time and energy into this service.

 This is an extraordinary opportunity to lead a high-impact, specialist service and make a genuine difference in the life of a young lady who is full of energy, curiosity, and ambition, looking to start the next chapter in her life. This is a rare opportunity for the right candidate with exceptional initiative to shape, inspire, and lead a service that delivers truly outstanding outcomes every day.

In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

You will hold a Level 5 in PBS (Positive Behaviour Support) or be willing to work towards. 

Salary for this role is from £42,000- (dependent on experience and skill). 

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

  • Patience
  • Empathy, compassion and sensitivity to others
  • A strong work ethic
  • Reliability
  • Honesty
  • Determination
  • A problem solver
  • Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact Victoria Andrews, our recruitment specialist, for a friendly informal chat on 07816 268813 or email [email protected]

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.  

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. 

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

 

 

 

 


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