• Profile
People Passion Potential

Service Leader Level 2 (Registered Manager)

Location:
Hertfordshire
Position:
Management & Supervision
Salary Details:
£32507 per annum
Advertising End Date:
30 Jun 2025
Vacancy Type:
Permanent - Full Time
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What makes Community Integrated Care a great place to work:

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader role (Manager) based in Welwyn Garden City, Hertfordshire.
 
 Benefits 
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
  • Managed by supportive senior leaders
  • 33 Days annual leave including statutory bank holidays
  • Pension Scheme
  • No uniform - wear your own clothes!
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS 
  • Shopping Discounts Scheme and free blue light card!
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing
Community Integrated Care is one of the UK’s largest health and social care charities. We work hard enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team of support workers to change lives and deliver truly person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.
 
The people you will be supporting at this service are different in lots of ways, four ladies and two gentleman . Some are mobile and some need a little bit of physical assistance to get around their home and out and about in the community. (Some mobilise with wheelchairs).
 
The staff team are all trained and familiar with supporting their needs, which include Dementia, Autism and Learning disabilities.
 
With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.

You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.
 
Ideally you will have experience in CQC requirements, and strong leadership skills, to lead a large team of dedicated support workers in this warm and friendly service. 

In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. If you do not already hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, Care Management Level 3, then you will be willing to work towards one.

Your values:

Naturally it is important that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:
 
- Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination
- A problem solver
- Resilience
 
If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

A Place I belong
 
Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.  
 
By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. 

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2023 Colleague Engagement Survey, 56% (over 3,300!) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +28. This is a measure of how positively our colleagues talk about us – and 28 is an excellent score compared to other organisations!