We have 2 new opportunities for 2 additional caring, compassionate and talented Service Leaders to join our established management team within Glasgow. We have one permanent role and one temporary role (7 months)

The roles will be based in our services in Glasgow and are for 37.5 hours per week.

As a Service Leader (Level 1) you will work under the supervision of the Service Leader (Level 3) for your cluster and will assist them to lead and manage a team of Support Workers to support them to make a real difference to the lives of the people we support, assisting them to live independently in their own homes and to live their best lives possible.

It is essential that you have good knowledge and experience of working within a social care environment and an understanding of the regulations and principles involved in management of a service. It is also important that you share our company values which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. Experience of leadership would also be desirable.

The Service Leader (Level 1) will report to an experienced Service Leader (Level 3) and a Regional Manager and will have line management responsibilities, supporting people to realise their full potential within their roles.  You will be responsible for ensuring all colleagues are suitably trained, well supported and supervised, having the tools to carry out their role to the best of their abilities. You will ensure that all aspects of support and service delivery are focused on meeting the needs and preferences of the people we support. This includes being involved in the creation and auditing of care and support plans, risk assessments and safe systems of work.

In return, we offer you a competitive salary, a rewarding and satisfying role in a friendly environment, and the opportunity to develop your skills and career.

With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2023 Colleague Engagement Survey, 56% (over 3,300!) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +28. This is a measure of how positively our colleagues talk about us – and 28 is an excellent score compared to other organisations!