Lead a national ERP transformation that powers better lives.

Are you an experienced programme leader who thrives on complex change and measurable impact? Join us as ERP Programme Manager and take end‑to‑end ownership of a multi‑functional, national ERP transformation—modernising systems and re‑engineering processes to deliver operational excellence, smarter decision‑making, and meaningful value across our charity.

• End‑to‑end delivery: Own system integration, data migration, process redesign, configuration/customisation, testing, and comprehensive change management—ensuring user adoption with minimal disruption.
• Governance & risk: Establish robust programme governance, enable clear decision‑making, and proactively manage risks, issues, and dependencies.
• Continuous improvement: Embed learning loops, track and realise benefits, and optimise post‑implementation support for sustained impact.
• Strategy alignment: Design and deliver the ERP programme roadmap aligned to our long‑term vision, growth, and digital transformation.
• Vendor & stakeholder leadership: Build strong relationships with partners and suppliers, negotiating and influencing at every level to maximise innovation and value.
• Tools & reporting: Lead the development and use of project tools and templates (e.g., Smartsheet) to enable consistent delivery and transparent reporting.
• People & change: Engage and support colleagues through effective communications, training, and change leadership—so the programme lands positively across the charity.
• Quality, compliance & data: Ensure legal/regulatory compliance, embed quality assurance, and protect data integrity and security throughout.
• Operational excellence: Champion best practice in project and programme management to drive efficiency, consistency, and high‑quality outcomes.
• Team leadership: Motivate, coach, and develop a high‑performing programme team, fostering collaboration, accountability, and continuous improvement.
•  Scope & geography: National remit across England and Scotland.
• Travel: Infrequent national travel may be required.
• Collaboration: You’ll work closely with Operational leaders, Support Services Teams, and Programme/Project Sponsors & Leads.
• Budget: No direct budgetary accountability; you will track programme budgets and ensure value for money.

• Extensive experience leading large‑scale, cross‑functional ERP transformations with direct accountability for strategic outcomes (SAP, Oracle, Microsoft Dynamics, Unit4).
• Proven track record of effective Board/Executive level engagement; advanced influencing and negotiation skills.
• Expertise across Agile, Waterfall, or hybrid delivery, with a deep background in process design, mapping, and re‑engineering.
• Commercial and financial acumen (multi‑million‑pound programmes, benefits tracking).
• High resilience and adaptability; analytical problem‑solving and innovation focus.
• Excellent facilitation skills and commitment to diversity, inclusion, and ethical leadership.