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People Passion Potential

Service Leader Level 3

Location:
Portsmouth
Position:
Management & Supervision
Salary Details:
£39694 (This includes an extra £4k p.a. for holding a PBS Qualification)
Advertising End Date:
10 Oct 2025
Vacancy Type:
Permanent - Full Time
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What makes Community Integrated Care a great place to work:

Community Integrated Care is one of the UK’s largest and most respected health and social care charities. We are proud to be a multi award-winning organisation that reinvests every penny of profit into our people, services, and communities. Our commitment to innovation, inclusion, and excellence has seen us recognised with over 100 national and regional awards in the past two years.

As a Service Leader Level 3, you will benefit from:

🌟 33 days annual leave (inclusive of bank holidays)
πŸ§˜β€β™€οΈ Investment in your wellbeing
πŸŽ“ Ongoing professional development & career progression
πŸ’¬ Supportive senior leadership and mentoring
πŸ›οΈ Shopping discounts scheme & free Blue Light Card
πŸ‘• No uniform – wear your own clothes
🧾 DBS paid for by us
πŸ’° Recommend a Friend bonus & Financial Hardship Fund
πŸ•’ Flexible working hours & shift patterns
🧠 Access to training, resources, and a strong peer network
 

We are proud to be a Hive HR Employee Voice Certified organisation, with a strong culture of listening, learning, and continuous improvement.

Who you’ll be supporting & more about the role:

We are seeking a highly skilled and compassionate Registered Manager to lead our newly opened complex care service in Hilsea, Portsmouth

This specilist service is a modern, purpose-designed 7-bedroom home with spacious communal areas and a large garden. At the service we are currently supporting 3 young adults aged 20–23 with a range of complex needs including autism, learning disabilities, epilepsy, sensory communication, and mental health challenges. The people we support are active, sociable, and proud of their independence. They enjoy attending day services, engaging in community activities, and pursuing personal goals such as education, employment, and hobbies.

As the Service Leader Level 3, you will:

  • Lead a skilled team including a Deputy Manager and experienced Support Workers
  • Drive service performance and ensure compliance with CQC standards
  • Promote a positive, inclusive, and person-centred culture
  • Implement and oversee Positive Behaviour Support (PBS) strategies
  • Ensure all staff are trained and confident in PBS, Makaton, trauma-informed care, and active support
  • Support individuals with behaviours of concern using evidence-based approaches
  • Foster independence, dignity, and meaningful community engagement

This role requires a strong understanding of complex care and PBS frameworks. You will be responsible for ensuring that support plans, particularly PBS plans, are consistently followed and reviewed to maintain safety, quality of life, and positive outcomes.

Your values:

We are looking for a leader who shares our core values:

We Include β€’ We Deliver β€’ We Aspire β€’ We Respect β€’ We Enable

To be successful in this role, you will bring:

  • A PBS qualification and a Level 3 or above in Health and Social Care 
  • Proven experience in managing complex services and supporting people with behaviours of concern
  • Strong leadership, mentoring, and team development skills
  • A person-centred approach and commitment to continuous improvement
  • Excellent communication and organisational abilities
  • Resilience, professionalism, and a passion for empowering others

 

If you are ready to lead a high-performing team and make a lasting impact in a specialist service, we would love to hear from you. Click Apply to begin your application. If you would prefer an informal chat beforehand, please reach out to [email protected] / 07816 266959

 

A Place I Belong

At Community Integrated Care, we are committed to being a truly inclusive employer. Our strategy outlines our promise to build a fair, diverse, and welcoming workplace β€” one that reflects the communities we serve and celebrates every individual’s uniqueness. You can read more about this by clicking here.

We are proud to be an Equal Opportunities and Disability Confident employer.