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Service Leader Level 1

Location:
Carlton
Position:
Management & Supervision
Salary Details:
£25,500 - £26971 per annum
Advertising End Date:
30 Sep 2025
Vacancy Type:
Permanent - Full Time
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What makes Community Integrated Care a great place to work:

At Community Integrated Care, we believe work should feel like more than just a job — it should be a place where you thrive, grow, and make a real difference. As one of the UK’s largest health and social care charities, we reinvest every penny of profit into our people, services, and communities.

We’re proud to be a multi award-winning organisation, recognised for pioneering approaches to care and creating inclusive, empowering workplaces. In fact, we’ve been shortlisted for or won over 100 national and regional awards in the past two years alone!

Here’s what you can expect when you join us:

  • 💷 Salary: £25,500 - £26971 (depending upon experience) 
  • 🌟 Flexible working hours & shift patterns
  • 🧘‍♀️ Investment in your wellbeing
  • 🎓 Ongoing professional development & career progression
  • 🛍️ Shopping discounts scheme
  • 👕 No uniform – wear your own casual clothes
  • 🏖️ 25 days annual leave (plus bank holidays)
  • 🧾 DBS paid for by us
  • 💬 Supportive leadership and a culture of kindness
  • 💰 Recommend a Friend bonus & Financial Hardship Fund
  • 🧠 Access to training, resources, and a strong peer network

We’re also proud to be a Hive HR Employee Voice Certified organisation, with an Employee Net Promoter Score of +34 — a strong indicator that our colleagues would recommend us as a great place to work.

Who you’ll be supporting & more about the role:

This exciting opportunity is based at a unique service in Carlton (NG4), Nottingham, supporting people in their own home, within an elderly setting. The service features 11 individual flats and a vibrant communal area where friendships flourish and activities bring joy.

As a Service Leader Level 1, you’ll support your Manager to lead a passionate and engaged team to deliver person-centred care that truly transforms lives.

You’ll be responsible for:

  • Driving performance and setting a positive, inclusive culture
  • Leading by example and ensuring services are well-resourced
  • Supporting people with complex needs, including behaviours that require intensive support planning
  • Promoting independence, dignity, and choice in every aspect of care

You’ll also play a key role in helping people access the community and enjoy activities they love — from arts and crafts, concerts, and football matches to bingo nights, swimming, and dancing. We’re proud to involve the people we support in their own care planning, training, and recruitment.

Your values:

We’re looking for someone who shares our core values:
We Include • We Deliver • We Aspire • We Respect • We Enable

To thrive in this role, you’ll need:

  • A professional qualification in Health and Social Care (e.g. Nurse, Social Worker, SVQ Level 3 + supervisory units, or Care Management Level 3)
  • Experience in health or social care, including supporting people with complex behaviours
  • A positive, upbeat attitude and a genuine passion for inclusion and empowerment
  • Basic IT skills (training provided if needed)
  • A flexible, reliable, and resilient approach
  • Strong communication skills and a commitment to listening and learning

We value people who are:

  • Patient, empathetic, and compassionate
  • Honest, determined, and dependable
  • Creative problem-solvers and team players

If this sounds like the perfect fit for you, click Apply to complete our short application form.

Want to learn more before applying? Feel free to contact [email protected]




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